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Decision Making: 5 Steps to Better Results

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Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidanc Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.


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Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidanc Decision making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical. The Harvard Business Essentials series provides comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.

30 review for Decision Making: 5 Steps to Better Results

  1. 5 out of 5

    Amanda NEVER MANDY

    Dear Boring Ass Book, I read you but I didn’t retain you. You were cold and impersonal and any like I might have had for you quickly withered and died. On second thought, there was a little piece of you that I did find mildly amusing and it does happen to tie in nicely with this review. You said extreme optimism is a bad thing when it comes to decision making (right on) and that you shouldn’t ignore the pessimistic side of things. Well this is pessimism hitting you with some truth! Be more of a p Dear Boring Ass Book, I read you but I didn’t retain you. You were cold and impersonal and any like I might have had for you quickly withered and died. On second thought, there was a little piece of you that I did find mildly amusing and it does happen to tie in nicely with this review. You said extreme optimism is a bad thing when it comes to decision making (right on) and that you shouldn’t ignore the pessimistic side of things. Well this is pessimism hitting you with some truth! Be more of a people person and less of a clinical slab of crap. Hatefully yours, Me

  2. 5 out of 5

    Natalia

    .." Like many other business activities, decision making is more effective, and its quality is more consistent when it is organized as a process. In the absence of a process, decisions may be ad hoc." .... "Consider, for example, three people trying to ship packages from their local post office. One of the customers is a recent immigrant from one of the former Soviet Bloc states, another is the operations manager from a nearby manufacturing plant, and the third is an entrepreneur and founder of thr .." Like many other business activities, decision making is more effective, and its quality is more consistent when it is organized as a process. In the absence of a process, decisions may be ad hoc." .... "Consider, for example, three people trying to ship packages from their local post office. One of the customers is a recent immigrant from one of the former Soviet Bloc states, another is the operations manager from a nearby manufacturing plant, and the third is an entrepreneur and founder of three successful companies. Although twenty people are in line at the moment, only two postal employees are available to help them. Everyone in the slow-moving line is frustrated with the pace of progress except one person: the immigrant. In fact, she is impressed by the service.“Back in the old country,” she tells the person behind the Framing Challenge 25 her, “there would have been only one person working at the counter, and he would take a break every half-hour, leaving everyone to stand in line. It’s so much better here.” The operations manager has a much different perspective.“This is a classic bottleneck,” he tells himself.“I’m sure that someone could re-engineer the entire process to make things move more quickly and at less cost.” Meanwhile, the entrepreneur is pleased by the experience of waiting in line because it has given him something of great potential value: an idea for a new business.“I wonder what people would pay for a no-waiting alternative to the post office—a postal shop with self-service kiosks?”His mind is already churning with ideas about using technology to cut waiting time and make a nice profit for him"

  3. 4 out of 5

    C.S. Areson

    Though not everything is applicable to everyday life as this is a business book, I found the idea and concepts transferable to the non-business world.

  4. 5 out of 5

    Jennifer

    Grad school.

  5. 4 out of 5

    Serge Beauchemin

    Très bien. Un livre relativement simple sur le processus derrière les décisions. Des étapes bien définies et bien documentées dans un format relativement simple à lire et à étudier.

  6. 4 out of 5

    Vignesh

  7. 5 out of 5

    Sreeram Venkatasubramanian

  8. 4 out of 5

    Oyumaa Dalai

  9. 4 out of 5

    Hoang Dang

  10. 4 out of 5

    Cecil Rivera

  11. 5 out of 5

    Dr.K. Murat Eksioglu

  12. 5 out of 5

    Bhaskar Garg

  13. 5 out of 5

    Liyi Zhang

  14. 5 out of 5

    Colin

  15. 4 out of 5

    John

  16. 4 out of 5

    Iggy

  17. 4 out of 5

    Mariam Ghaznavi

  18. 4 out of 5

    Sanjay Kumar

  19. 5 out of 5

    Jericho Biere

  20. 5 out of 5

    Spruce

  21. 4 out of 5

    Chris Nicholls

  22. 5 out of 5

    Zoltan Farkas

  23. 4 out of 5

    Corina

  24. 5 out of 5

    Marianne Malkaniemi

  25. 5 out of 5

    David P. D'Eugenio

  26. 4 out of 5

    Ullash

  27. 5 out of 5

    Collin

  28. 4 out of 5

    Caleb

  29. 5 out of 5

    Gabriel

  30. 4 out of 5

    Thomas

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