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Emotional Intelligence 2.0 (Audiobook CD)

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By now, emotional intelligence (EQ) needs little introduction - it's no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills - self- By now, emotional intelligence (EQ) needs little introduction - it's no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills - self-awareness, self-management, social awareness, and relationship management - to exceed your goals and achieve your fullest potential. For the first time ever in a book, Drs. Bradberry and Greaves unveil TalentSmart's revolutionary program to help people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. This audiobook contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs. The new, enhanced online edition of the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, will show you where your EQ stands today and what you can do to begin maximizing it immediately. The audiobook's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage. With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?


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By now, emotional intelligence (EQ) needs little introduction - it's no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills - self- By now, emotional intelligence (EQ) needs little introduction - it's no secret that EQ is critical to your success. But knowing what emotional intelligence is and knowing how to use it to improve your life are two very different things. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills - self-awareness, self-management, social awareness, and relationship management - to exceed your goals and achieve your fullest potential. For the first time ever in a book, Drs. Bradberry and Greaves unveil TalentSmart's revolutionary program to help people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. This audiobook contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs. The new, enhanced online edition of the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, will show you where your EQ stands today and what you can do to begin maximizing it immediately. The audiobook's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage. With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?

30 review for Emotional Intelligence 2.0 (Audiobook CD)

  1. 4 out of 5

    Tanya Tosheva

    This is a textbook example of how not to write a scientific book. Admittedly, the book never claims to be scientific but it supposedly concerns emotional intelligence - a psychological concept - and its effects on our daily lives. Yet there's not a single experiment mentioned. My favorite parts were: "Here’s how it works: everything you see, smell, hear, taste and touch travels through your body in the form of electric signals. These signals pass from cell to cell until they reach their ultimate d This is a textbook example of how not to write a scientific book. Admittedly, the book never claims to be scientific but it supposedly concerns emotional intelligence - a psychological concept - and its effects on our daily lives. Yet there's not a single experiment mentioned. My favorite parts were: "Here’s how it works: everything you see, smell, hear, taste and touch travels through your body in the form of electric signals. These signals pass from cell to cell until they reach their ultimate destination, your brain. They enter your brain at the base near the spinal cord, but must travel to your frontal lobe (behind your forehead) before reaching the place where rational, logical thinking takes place. The trouble is, they pass through your limbic system along the way—the place where emotions are produced. This journey ensures you experience things emotionally before your reason can kick into gear." "People with the highest levels of intelligence (IQ) outperform those with average IQs just 20 percent of the time, while people with average IQs outperform those with high IQs 70 percent of the time." Great... but are these results based on an actual experiment? "Only 36 percent of the people we tested are able to accurately identify their emotions as they happen. This means that two thirds of us are typically controlled by our emotions and are not yet skilled at spotting them and using them to our benefit." You sound very confident that your sample is representative. I, however, am not. How many people did you test? What kind of methods did you use? "There is no known connection between IQ and EQ; you simply can’t predict EQ based on how smart someone is. Cognitive intelligence, or IQ, is not flexible. Your IQ, short of a traumatic event such as a brain injury, is fixed from birth. You don’t get smarter by learning new facts or information. Intelligence is your ability to learn, and it’s the same at age 15 as it is at age 50. EQ, on the other hand, is a flexible skill that can be learned" Experiments proving these statements? "We’ve tested EQ alongside 33 other important workplace behaviors and found that it subsumes the majority of them, including time management, decision-making, and communication. Your EQ is the foundation for a host of critical skills—it impacts most everything you say and do each day. EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence." "Of all the people we’ve studied at work, we have found that 90 percent of high performers are also high in EQ. On the flip side, just 20 percent of low performers are high in EQ. You can be a high performer without EQ, but the chances are slim." "Naturally, people with high EQs make more money—an average of $29,000 more per year than people with low EQs. The link between EQ and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary. These findings hold true for people in all industries, at all levels, in every region of the world. We haven’t yet been able to find a job in which performance and pay aren’t tied closely to EQ." I'm reluctant to place this on the non-fiction shelf. Two stars.

  2. 5 out of 5

    June

    This is the first applied emotional intelligence book that I am reading. It has its pros (clarity and simplicity of content) and some cons (excessive self-promotion). Cons 1. Open the book and you are hit with several pages of endorsements from well-known people. Hard to miss the Dalai Lama's one as it is the first. Further on, particularly towards the end of the book, it's evident that the authors could have practised some self-restraint in mentioning their company- the name-dropping is excessiv This is the first applied emotional intelligence book that I am reading. It has its pros (clarity and simplicity of content) and some cons (excessive self-promotion). Cons 1. Open the book and you are hit with several pages of endorsements from well-known people. Hard to miss the Dalai Lama's one as it is the first. Further on, particularly towards the end of the book, it's evident that the authors could have practised some self-restraint in mentioning their company- the name-dropping is excessive. When reading these sort of books, I prefer to judge it on its merits so I found this style of marketing and self-promotion to be quite off-putting and unnecessary. 2. I wish that the test and scores were freely available i.e. to friends and acquaintances who are sceptics or curious about EQ. Given that people have to purchase the book to access the strategies, a better approach might have been to offer the test for free, along with a sample strategy for each area. It also assumes that people have easy access to the internet- which they may not. 3. Some readers may not click with the casual conversational tone of the book. There is a literal peppering of "it's", which make me cringe. Pros 1. I like that their explanations are not riddled with jargon (or as dense compared to the original Emotional Intelligence)- information is easily digestible and more likely to stick with me. I can see how the content might be criticised as over-simplistic but I'm treating it as food for thought that you can take in and practice at my own pace. Similarly, strategies are framed in such a way that I can attempt to try them out amidst a busy schedule. A quick skim of the strategies revealed quite a few that I hadn't come across before in previous reading on cognitive restructuring. 2. I like the logical structure of the book and the case examples are a great inclusion. I identified with characteristics found in those who had high and low EQ. 3. Physically, the book is a good sized hardback that's light enough to tote around. I haven't finished the book and will update this post when I have. Despite its flaws, I think it will be a useful introduction to developing improved EQ- I have family members who would really benefit from reading it. =P

  3. 4 out of 5

    Laurie

    I really wish I had read this book in high school and better yet had a course in it. It would have saved me a lot of grief. As a society, we need to teach children how to deal with emotions. I wish I had not taken it out of the library because the code in the back only works for one person. So, I was not able to take the EQ (Emotional Intelligence)test. I may need to buy the book. I loved it all, but I have picked out my favorite parts of each section: Self Awareness Strategies: 1. Ask others for f I really wish I had read this book in high school and better yet had a course in it. It would have saved me a lot of grief. As a society, we need to teach children how to deal with emotions. I wish I had not taken it out of the library because the code in the back only works for one person. So, I was not able to take the EQ (Emotional Intelligence)test. I may need to buy the book. I loved it all, but I have picked out my favorite parts of each section: Self Awareness Strategies: 1. Ask others for feedback about how you handle your emotions and listen carefully to what they say. 2. Weekly or bi-weekly take stock of your life and write down situations that you didn't deal with well and then list which quality that you wanted to honor but didn't. For example: Honesty is the quality and then write down a situation that I didn't handle well where I wasn't completely honest. The next time a situation like this comes up, I might deal with it differently because I will remember the list. Self Management Strategies: 1. To prepare for change, make a list of things in my life that could possibly change and write down ideas for how I could deal with that. I really enjoyed doing this and it really has been helpful. Social Awareness Strategies: 1. Become a great observer. Learn how to sense the mood of a room and check to see if your observations are correct. 1. Listen. Listen. Listen. Don't interrupt. Relationship Management Strategies: 1. Use these phrases more: "I am sorry." "Please" "Thank You" Fabulous book. I highly recommend it.

  4. 4 out of 5

    Susanne

    Review also published on blog: https://books-are-a-girls-best-friend... A Truly Fascinating Book delving into helping individuals build their EQ skills! “Emotional Intelligence” is a novel that I read with several of my coworkers. As a team, we are working to build our EQ scores and become better teammates to each other and become more successful, both in business and in life. In this novel, you take an online test before you start reading, to determine your Emotional Intelligence Scores. Thereaf Review also published on blog: https://books-are-a-girls-best-friend... A Truly Fascinating Book delving into helping individuals build their EQ skills! “Emotional Intelligence” is a novel that I read with several of my coworkers. As a team, we are working to build our EQ scores and become better teammates to each other and become more successful, both in business and in life. In this novel, you take an online test before you start reading, to determine your Emotional Intelligence Scores. Thereafter, you receive a report which outlines areas of improvement based on those scores. The book is broken down into several parts based on the four (4) EQ categories. The categories in which you score the lowest are the ones it suggests you work on first. The categories are: Self Awareness; Self Management; Social Awareness; and Relationship Management. I found “Emotional Intelligence” to be wholly intriguing and compelling. It is written in a way that makes it highly readable and extremely interesting. The stories provided of individuals with high and low scores in each category and how their coworkers viewed them, were entertaining. I also appreciated that the author wasn’t judgmental towards anyone for how they scored when discussing their personality traits, and upon doing so, he simply offered concrete examples of how to improve in each area. My only gripe is that for the area I scored lowest in, the examples were somewhat unhelpful, given the times that we are currently living in, especially since I have lived in isolation with my cat for the last year. All suggestions that apply to me, require me to be in crowds to read the room and help me both assimilate and gain insight into other people’s verbal cues. That aside, I thought this book was extremely entertaining and insightful and I look forward to working with my coworkers to become an even more cohesive team and to become prosperous. Thank you to my manager for suggesting this book to me! Review published on Goodreads, Twitter, and Insta.

  5. 5 out of 5

    Keith

    I put off reading this book because there were other books that I marked to read before it. Once I started reading it, it was a quick interesting read, and I was glad that I moved it ahead of other books in the queue. Some of the strategies in the four sections of the book felt like they were closely related. I look forward to working on increasing my EQ by using the assessment test to determine where I need to focus my efforts and applying the relevant strategies from the 66 strategies listed i I put off reading this book because there were other books that I marked to read before it. Once I started reading it, it was a quick interesting read, and I was glad that I moved it ahead of other books in the queue. Some of the strategies in the four sections of the book felt like they were closely related. I look forward to working on increasing my EQ by using the assessment test to determine where I need to focus my efforts and applying the relevant strategies from the 66 strategies listed in the book. Emotional Intelligence 2.0 Strategies 1. Self Awareness Strategies 1. Quit treating your feelings as good or bad 2. Observe the ripple effect from your emotions 3. Lean into your discomfort 4. Feel your emotions physically 5. Know who and what pushes your buttons 6. Watch yourself like a hawk ... 7. Keep a journal about your emotions 8. Don't be fooled by a bad mood 9. Don't be fooled by a good mood either 10. Stop and ask yourself why you do the things you do. 11. Visit your values 12. Check yourself 13. Spot your emotions in books, movies, and music 14. Seek feedback 15 Get to know yourself under stress 2. Self-Management Strategies 1. Breath right 2. Create an emotion vs. reason list 3. Make your goals public 4. Count to ten 5. Sleep on it 6. Talk to a skilled self-manager 7. Smile and laugh more 8. Set aside some time in your day for problem solving 9. Take control of your self-talk 10. Visualize yourself succeeding 11. Clean up your sleep hygine 12. Focus your attention on your freedoms, rather than your limitations 13. Stay synchronized 14. Speak to someone who is not emotionally invesed in your problem 15. learn a valuable lesson from everyone you encounter 16. Put a mental recharge into your schedule 17. Accept that change is just around the corner (Risk Analysis) 3. Social Awareness Strategies 1. Greet people by name 2. Watch body language 3. Make timing everything 4. Develop a back-pocket question 5. Don't take notes at meetings 6. Plan ahead for social gatherings 7. Clear away the clutter 8. Live in the moment 9. Go on on a 15-minute tour 10. Watch EQ at the movies 11. Practice the art of listening 12. Go people watching 13. Understand the rules of the culture game 14. Test for accuracy 15. Step into their shoes 16. Seek the whole picture 17. Catch the mood of the room 4. Relationship Management Strategies 1. Be open and curious 2. Enhance your natural communication style 3. Avoid giving mixed signals 4. Remember the little things that pack a punch 5. Take feedback well 6. Build trust 7. Have an "Open-door" policy 8. Only get mad on purpose 9. Don't avoid the inevitable 10. Acknowledge the other person's feelings 11. Complement the person's emotions or situations 12. When you care, show it 13. Explain your decisions, don't just make them 14. Make your feedback direct and constructive 15. Allin your Intetion with your Impact 16. Offer a "Fix-it" statement during a broken conversation 17. Tackle a tough conversation

  6. 4 out of 5

    Suzanne

    I see that I'm a dissenting opinion with 2 stars but I expected a lot more from this book. I was very excited to learn about the concept of Emotional Intelligence as I'm a confessed 'smart person who has trouble holding back on emotions.' I see the logic of EI and firmly believe it is very important for career success. Maybe my expectations were too high? I bought the book and took the test on-line. I was brutally honest and not surprisingly didn't score so high. I went to the sections of the bo I see that I'm a dissenting opinion with 2 stars but I expected a lot more from this book. I was very excited to learn about the concept of Emotional Intelligence as I'm a confessed 'smart person who has trouble holding back on emotions.' I see the logic of EI and firmly believe it is very important for career success. Maybe my expectations were too high? I bought the book and took the test on-line. I was brutally honest and not surprisingly didn't score so high. I went to the sections of the book that were designated as my 'three primary targets' for self learning. The learnings are to 1)sleep on it 2)count to 10 before responding and 3)breathe deeply. Really? I can't argue against those points. I know they are sound advice. But who doesn't know that??!! That's the big revelation? I paid $20 for this?

  7. 5 out of 5

    Molly Octopus

    Disclosure: I received this book for free via Goodreads book giveaways. Emotional intelligence. The concept has been floating around for so long that it would be easy for one to assume that it's a scientifically validated theory-- like IQ and personality measurements (which this book presents EQ alongside). Unfortunately, as anyone who has done enough careful study knows, none of these three concepts are nearly as solid as many believe. EQ is the worst offender of all. Scientists have had incredib Disclosure: I received this book for free via Goodreads book giveaways. Emotional intelligence. The concept has been floating around for so long that it would be easy for one to assume that it's a scientifically validated theory-- like IQ and personality measurements (which this book presents EQ alongside). Unfortunately, as anyone who has done enough careful study knows, none of these three concepts are nearly as solid as many believe. EQ is the worst offender of all. Scientists have had incredible difficulty even measuring it accurately, let alone confirming it actually exists as currently imagined-- to the point that it's scientifically irresponsible to write a book without explaining the scientific caveats, especially one declaring it the most important factor of personal success. And indeed, the entire book is a prime example of bad science. Here are some great examples of the book's various claims, NONE OF WHICH HAVE CITATIONS: "EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs (pg. 20)" "The link between EQ and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary (pg. 21)" And my personal favorite: "Only 36 percent of the people we tested are able to accurately identify their emotions as they happen (pg. 14)" Wow! That sounds amazingly scientific! How ever did you measure that? Looks like we'll never know. (Note: the "citations" are hidden in the back of the book under the "Notes" section. Perhaps the author didn't want any science cluttering his bullshit. Or maybe he wanted to create the illusion that he invented all the concepts the wrote about instead of stealing them and reproducing them into a terrible book to make easy money off suckers.) Further complaints: 1. The book opens with 7 pages of endorsements. Ugh. 2. The introduction contains small text boxes that quote (or rephrase) pieces from the same page, in the style of a magazine or newspaper article. I'm can't be the only person who finds this practice ridiculously annoying. 3. All of the self-improvement strategies are recycled garbage from every other self-help book on the market. Keep a journal. Think about your values. Count to ten. 4. The last 4 pages try to sell you more stuff. Final Thoughts: I used to be against book burning, but now I'm not so sure.

  8. 4 out of 5

    Avolyn Fisher

    After I took the emotional intelligence test and recieved my score, I was a little upset that I was merely average in my score. I would like to think I'm above average, but don't we all? One of my professors last semester opened class with the statement "Most if not everyone in this room thinks they are above average, I'm sorry but you are not." Low and behold there was hope, the coping strategies and techniques provided in this book to help you work on your area of weakness. While reading the exa After I took the emotional intelligence test and recieved my score, I was a little upset that I was merely average in my score. I would like to think I'm above average, but don't we all? One of my professors last semester opened class with the statement "Most if not everyone in this room thinks they are above average, I'm sorry but you are not." Low and behold there was hope, the coping strategies and techniques provided in this book to help you work on your area of weakness. While reading the examples given for each strength and the good and bad examples I was surprised to find that I resembled a few of the bad examples in previous work experience. Looking back I wish I could change how I handled my old job, and maybe it would have had a better outcome (rather than what did happen, where I resent almost everyone I worked with). Hope is not lost, now I can move forward and hopefully redirect my current ways of interacting with others. It will take me a few months to practice better habits but hopefully I can use these new suggestions to insure success during my summer internship!

  9. 4 out of 5

    Loy Machedo

    Loy Machedo’s Book Review – Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves Just think about this. You have a recommendation from The Dalai Lama, Newsweek, The Washington Post, Newsday, Ken Blanchard and Marshall Goldsmith. And then to top it all, you have a foreword by (Ouch!) Patrick Lencioni himself! Now do you need any other reason to be convinced why you should buy this book? Wait! Don’t. Before you decide to purchase this book, read the rest and only then decide. Review in a nutshe Loy Machedo’s Book Review – Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves Just think about this. You have a recommendation from The Dalai Lama, Newsweek, The Washington Post, Newsday, Ken Blanchard and Marshall Goldsmith. And then to top it all, you have a foreword by (Ouch!) Patrick Lencioni himself! Now do you need any other reason to be convinced why you should buy this book? Wait! Don’t. Before you decide to purchase this book, read the rest and only then decide. Review in a nutshell. 1. The Chapter opens up with the gripping story of a Surfer who fought and survived against a Great White Shark. 2. We learn what EQ is all about and what it isn’t, along with research material, illustrations and anecdotes. 3. The 4 skills of Emotional Intelligence - Self-Awareness, Self-Management, Social Awareness, and Relationship Management. 4. 6 Steps Action Plan to Increase Emotional Intelligence Levels. 5. 15 Self-Awareness Strategies 6. 17 Self-Management Strategies 7. 17 Social-Awareness Strategies 8. 17 Relationship Management Strategies 9. Latest Research & Discoveries in the world of Emotional Intelligence. That is exactly what the whole book is about. A few drawbacks of this book are: 1) Most of the strategies are outright simple, silly or at times childish. 2) The book tempts you to take a website based test – which is again very basic but at the same time exposes you to a heavily marketed number of tests (good sales strategy I will admit) 3) Personally, I doubt you will follow all these techniques for more than a few weeks. Eventually, it will be like joining a gym for a year, going for hardcore exercises for the first few weeks and then never again getting off the couch-based-TV-phase for the rest of your life. Now, I do not want to get into explaining in detail the tricks, tips and strategies of the book simply because it be right. But I will give credit to the authors for being honest - the final chapter says it best – if these strategies are not practiced regularly, it is like a muscle that is not trained – You will lose your flexibility and strength. So now should you buy or not buy this book? Here is the deal. This is a simple down to earth book with common sense being explained to the level of a child with a simple straight forward confession that no virtue will last it is regularly practiced. Period. It is nothing extra-ordinary, earth-shattering or mind blowing. However, just like exercising and eating healthy - it is doable and useful. But now the question is – How long? Why? When? And for What Reason? Quite Frankly, (and yes, In my humble opinion) I have come to realize, some people are born idiots and will remain idiots – irrespective which ever book they read. For instance, in my case, I am in-your-face with a don’t-care-a-dam attitude and a choice of behaviors that would get me terminated from any corporate constipated organization in a jiffy. I mean why should be anything else when I am enjoying a level of success and able to stay away from a few many bozo’s who are either dumb, ignorant or outright stupid? Irrespective which ever book I read, I believe there are some human being who should be exterminated from the face of the earth or kept in the zoos for the mentally retarded – given the fact they are back-stabbers, characterless and two faced. (In case you are bothered by this statement, it simply means this is your personality). So now, does reading this book make me a Male Version of Mother Teresa? Absolutely not. So here is my final verdict.I would recommend you to purchase this book only if you are willing to commit yourself to practicing these techniques of self-control, discipline and mental silence every single day with enough stamina to last a life time. Otherwise, do yourself a favor, use common sense, patience, meditation with a bit of fasting and avoid purchasing this book altogether. It would do you a whole lot of favors and yes, save your money from purchasing another good book and making it catch dust among the few books you have at home. Overall Rating – 10 out of 10. Loy Machedo loymachedo.com

  10. 5 out of 5

    Longfellow

    If you want it to be, this book can be a quick 250 pages of helpful tips. It will probably be more useful, though, read over a few days or even a few weeks, allowing time to practice some of these recommendations or reflect on them with thought or in writing. A few years ago, a counselor recommended the book Ten Days to Self-Esteem. I worked through its content enough to conclude its operating theory was that how one thinks controls how one feels. While I discovered this approach could yield some If you want it to be, this book can be a quick 250 pages of helpful tips. It will probably be more useful, though, read over a few days or even a few weeks, allowing time to practice some of these recommendations or reflect on them with thought or in writing. A few years ago, a counselor recommended the book Ten Days to Self-Esteem. I worked through its content enough to conclude its operating theory was that how one thinks controls how one feels. While I discovered this approach could yield some positive results, I was disappointed that it did little to reveal what things might be at the root of why I had the feelings I did. Emotional Intelligence 2.0 operates on a similar philosophy but with some nuances that make it a more satisfying self-help book, at least for me. One of these is that it begins with a physiological explanation of how emotions are produced. When our body sends signals to the brain, the transmission passes through the part of our brain that registers emotions before it reaches the part of our brain that produces rational thought. So emotions are in essence our first response to any situation and appear naturally before we deduce why we are feeling them. This is useful knowledge. Considering this reality, emotional self-awareness becomes the foundation of emotional intelligence. There are, of course, additional necessary steps to improve EI, but without this awareness, we cannot proceed on to the steps which will actually lead to healthier and more productive behaviors. EI 2.0 contains various tips to increase self-awareness, but a couple of them serve as particularly good reminders for me. First, we are cautioned to stop labeling our emotions as either good or bad. Within the physiological context provided, this makes a lot of sense; initially, all emotions are responses, not things that we have evaluated and made a moral judgment on. Second, when we refuse to label our emotions as either good or bad, we are able to receive them rather than fight them, and in receiving them we can then evaluate why we are feeling the way we are. When we arrive at this evaluative process, we’re then able to identify “triggers” and other causes for various emotions. Once we understand these root causes, we are able to make decisions that can lead us to having more control over situations and reactions. It all makes great sense. And all this info is in just the first of four sections. While much of this information is not new, like many things that lead to better decision making and healthier behavior, it is good—essential even—to be reminded now and then and to see old or forgotten ideas from a fresh perspective.

  11. 4 out of 5

    Kevin Bowser

    I do not give 5 star reviews often or easily. But this book was really enlightening for me. It gave me insight into some of my own long-held behaviors and tendencies (both positively and negatively.) This book was recommended to me by a fellow leadership coach and I have already incorporated much of into my own practice. In fact, I have created a 6-week one-on-one coaching engagement built around the principles that are contained within it. There is nothing earthshakingly new in the book. But it i I do not give 5 star reviews often or easily. But this book was really enlightening for me. It gave me insight into some of my own long-held behaviors and tendencies (both positively and negatively.) This book was recommended to me by a fellow leadership coach and I have already incorporated much of into my own practice. In fact, I have created a 6-week one-on-one coaching engagement built around the principles that are contained within it. There is nothing earthshakingly new in the book. But it is succinct in expressing the importance of the 4 facets of Emotional Intelligence. And the fact that you get an opportunity to take an online assessment twice through the use of special code is a real bonus. Everyone needs to read this book.

  12. 4 out of 5

    Petra

    For content: 4 stars For lack of the Quiz: -2 stars Overall Rating: 2 stars An easy to read look at evaluating yourself and how you react & read others. This is a good skill finding book or refresher at the tenets of managing oneself and a team. Learning to control and understand our emotions and how they move us into ineffective actions is something that should probably be taught at some point in our schooling. The skills here would be helpful; at least, the concept of the need to skill build woul For content: 4 stars For lack of the Quiz: -2 stars Overall Rating: 2 stars An easy to read look at evaluating yourself and how you react & read others. This is a good skill finding book or refresher at the tenets of managing oneself and a team. Learning to control and understand our emotions and how they move us into ineffective actions is something that should probably be taught at some point in our schooling. The skills here would be helpful; at least, the concept of the need to skill build would be of assistance. Areas concentrated on in this book: - Self Awareness - Self Management - Social Awareness - Relationship Management I got some helpful tips from this book and some refreshers on topics I hadn't thought about in a while. However, the access code to the on-line EQ Quiz can only be used once. My book was a library copy so no access for me. It would be good for all who read this book to get a baseline of where they are emotionally sitting. I'm taking away 2 stars for that. I find it an important part of the whole.

  13. 5 out of 5

    Cinderella Mabaso

    This is a remarkable book, emotions are a part of our genetic makeup, but mastering control over them is what we are never taught but have to experience them, learn how to adjust or accept to continue with the momentum of life & If you believe in personal growth then this book is a must read to improve your EQ & having Emotional intelligence is one of the fundamentals roots that builds a solid character.

  14. 4 out of 5

    Scott

    I thought long and hard about this review, even to the point of sleeping before I wrote it. This is my first one-star review of a book I've actually completed, so it has a certain weight for me. It's difficult to even call this a book -- it's an advertisement wrapped around some very lightly-curated common-sense tips. I had a bad feeling about this book as soon as I saw the homepage for it, which was full of additional "tools" and "kits" to buy. The entire book itself is wrapped in a scheme to dis I thought long and hard about this review, even to the point of sleeping before I wrote it. This is my first one-star review of a book I've actually completed, so it has a certain weight for me. It's difficult to even call this a book -- it's an advertisement wrapped around some very lightly-curated common-sense tips. I had a bad feeling about this book as soon as I saw the homepage for it, which was full of additional "tools" and "kits" to buy. The entire book itself is wrapped in a scheme to discourage people from lending it to friends or buying it second-hand, thus ensuring that the authors get as many sales as possible; the book encourages the reader to take a test (trademarked, of course), using a secret code that can only be used once. Throughout the book, there are similar spiels for other tests and kits (trademarked, of course) that are only available for purchase on their site. Speaking of spiels, the authors do a fantastic job of prefacing their advice with facts and figures to give themselves more authority -- the only problem is that those facts and figures are often incorrect, made up, or just plain irrelevant. Here's an incorrect one: "The trouble is, [signals from the rest of your body] pass through your limbic system along the way—the place where emotions are produced. This journey ensures you experience things emotionally before your reason can kick into gear." In contrast to that, we have this PhD thesis noting that "the limbic system is not necessary for the experience of emotion." This passage in the book is simply using anatomical terms and diagrams to lend credence to their own words without referring to any specific studies or citations at all. Speaking of a lack of citations, we can also look at passages like "Over the last decade we’ve tested more than 500,000 people to explore the role emotions play in daily living." These show up relatively often but are never bolstered with citations, the actual results of the studies, opposing viewpoints, or even an outline of what those studies consisted of. Just impressive numbers along with "studies" and "research." There is a lot of talk about things that "everybody knows" (IQ is fixed, people are less polite than ever) and never any actual citations. In fact, they claim that IQ is "fixed from birth" in the same passage that they claim EQ is changeable -- and of course, THEY are the ones with the key that will allow you to unlock a higher EQ that will let you "make more money -- an average of $29,000 more per year than people with low EQs." They even go so far to claim that the "link between EQ and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary." And yet, they're not publishing the results of their surveys or studies here to back up their words with numbers; what do they have to hide here? If their test is really that accurate and precise in being able to pick out EQs to the point where every single point is directly correlated to $1,300 in salary, then they should be able to show that. Just thinking about it doesn't even make sense; if you have an EQ of 20, you should be getting at least $26,000 a year -- as we see later in this book, there are plenty of people with "bad" reviews who have EQs far over 30... so what does that mean for people making less than $26,000 a year? There is a very consistent trend of unreasonable statements full of "scientific" words with the clear intention of bamboozling the reader into thinking that the other statements are as rational and scientific. Despite trying to sound scientific, this book never mentions Theory of Mind, which is fundamental to the concept of emotional intelligence. It also barely mentions empathy -- only in the sense of "empathetic." It describes, tangentially, many concepts related to empathy, but always fails to label them as such. Speaking of jargon, they also mention the concept of "synchrony" and define it as "body language that matches the emotions being expressed," which is suspicious considering the roots of the word; when I looked it up, it was nothing like the definitions of synchrony I could find anywhere else (Forbes, webmd). The book doesn't just use science to give its contents more authority, it also appeals to history, as when explaining the concept of keeping an open-door policy in relationships to remain accessible. I think that phrase is fairly self-explanatory -- you keep your door open. But even here, the authors try to put on a veneer of authority by pointing to history: "Here’s a quick history lesson that you may remember: the Open Door policy originated in 1899 when the United States feared it would lose its trading privileges in the East. The United States declared an "open-door policy," allowing all trading nations access to the Chinese market." What does that have to do with emotional intelligence? Nothing. And ultimately, that's what this book gave me: nothing. It's an advertisement for the various materials they sell on their site. If anyone really wants to learn about Emotional Intelligence or how to communicate better, I would VERY much recommend Alan Alda's If I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating. It's much clearer and is actually backed by research that he's not at all afraid to disclose. As I note in my review, he does not have proper citations, but he also provides more than enough details about specific studies that are possible to look up. I absolutely do not recommend buying Emotional Intelligence 2.0. It's a giant advertisement hidden in a load of junk with occasional good advice.

  15. 5 out of 5

    Allison

    Overall I found this book full of useful skills to be used in the work place. Examples are given throughout the book to further understand each tactic and the explanations of each aspect of EQ are clear and concise. I would recommend this book to everyone, even though some ideas seem to be "common sense" they may be overlooked or not focused on enough of the time. Overall I found this book full of useful skills to be used in the work place. Examples are given throughout the book to further understand each tactic and the explanations of each aspect of EQ are clear and concise. I would recommend this book to everyone, even though some ideas seem to be "common sense" they may be overlooked or not focused on enough of the time.

  16. 5 out of 5

    Tom LA

    Ridiculous and shallow to the point of being offensive. Goleman's first book on emotional intelligence was good. This one is crap. The online test is a joke. The questions are so dependent on the way you see yourself and your behaviour, that even an emotional idiot could come up with a very high QE if that's how he sees himself! Ridiculous and shallow to the point of being offensive. Goleman's first book on emotional intelligence was good. This one is crap. The online test is a joke. The questions are so dependent on the way you see yourself and your behaviour, that even an emotional idiot could come up with a very high QE if that's how he sees himself!

  17. 5 out of 5

    Otis Chandler

    Good article by this author: http://www.forbes.com/sites/travisbra... Good article by this author: http://www.forbes.com/sites/travisbra...

  18. 5 out of 5

    John Orr

    Meh. I really don't understand the popularity of this book. The author spends 200 pages trying to portray common sense ideas about introspection and social awareness as revolutionary insights that will suddenly transform your life. Portions of this book read like a 7th grader's answers to a short answer quiz in Ethics class, full of contrived analogies and over-simplified examples. Furthermore, I have a serious doubts about the author's claims of the efficacy of "emotional intelligence" in terms Meh. I really don't understand the popularity of this book. The author spends 200 pages trying to portray common sense ideas about introspection and social awareness as revolutionary insights that will suddenly transform your life. Portions of this book read like a 7th grader's answers to a short answer quiz in Ethics class, full of contrived analogies and over-simplified examples. Furthermore, I have a serious doubts about the author's claims of the efficacy of "emotional intelligence" in terms its impact on one's career. For one thing, the author explains that "EQ" is highly correlated with career success. Later, he explains that EQ levels rise as we get older. Given that age and career advancement tend to be strongly related, I suspect that there may be some spurious correlation in this so-called analysis. All in all, not great. Unless your REALLY struggle with very basic social interaction, don't bother with this book.

  19. 4 out of 5

    Gary Jacques

    2 months ago I got promoted to a regional manager position at my company i didn't have any clue or training how to be a Manager this book and "How to make friends and Influence people" by Dale Carnegie have become my mentors in daily basis, every time I'm under stress I look at the self Managment strategies ( I wrote down all strategies in a post it notes in front of my monitor ). I wish I could have read those books earlier 2 months ago I got promoted to a regional manager position at my company i didn't have any clue or training how to be a Manager this book and "How to make friends and Influence people" by Dale Carnegie have become my mentors in daily basis, every time I'm under stress I look at the self Managment strategies ( I wrote down all strategies in a post it notes in front of my monitor ). I wish I could have read those books earlier

  20. 4 out of 5

    Sheila

    There was a gem of insight in this book; however, 98% of the information is nothing new to anyone with half a brain.

  21. 5 out of 5

    Albihany Aden

    One of the best books i ever read , if you wanna understand yourself more and understand the people around you , You better think about this book .

  22. 4 out of 5

    Nathan

    DISCLAIMER: I received this book as part of a free GoodReads giveaway. This little gem is a short read. I finished it in approximately seven hours, and that included taking exhaustive notes. This book doesn’t take 10,000 pages to say 250 pages worth, and I appreciate that. It packs short, concise definitions and concrete, actionable takeaways. Truly a breath of fresh air. I’ve read too many books at the end of which I have no clue how to apply the things I’ve learned. This book is not one of them. DISCLAIMER: I received this book as part of a free GoodReads giveaway. This little gem is a short read. I finished it in approximately seven hours, and that included taking exhaustive notes. This book doesn’t take 10,000 pages to say 250 pages worth, and I appreciate that. It packs short, concise definitions and concrete, actionable takeaways. Truly a breath of fresh air. I’ve read too many books at the end of which I have no clue how to apply the things I’ve learned. This book is not one of them. Every single strategy is immediately actionable and well illustrated with real-world examples. Another thing I really appreciate about this book is its organization. All its strategies are neatly organized into the four major categories of EQ skills for easy look-up and reviewal. I intend to keep this book close at hand for those days I need a quick refresher. Some have mentioned that this book seemed too self-promoting for their taste. I have to admit, there was a bit of this, but it all seemed to be pretty well contained in the introduction and conclusion, so you could skip over it if such things bother you, though I didn’t personally find it distasteful. All-in-all, a very enjoyable, short, and practical read. Highly recommended to anyone interested in emotional intelligence and how they can start improving theirs right away.

  23. 5 out of 5

    Juli

    Fantastic book! I think this should be required reading for everyone at some point in their lives. Emotional Intelligence (EQ) is something we should all be aware of and it consists of Self-Awareness, Self-Management, Social Awareness, and Relationship Management. This book gives specific strategies to increase our awareness in these areas. If we are conscious of how our emotions affect us and the people around us, we can use that to make better choices. I won this book in a Goodreads giveaway a Fantastic book! I think this should be required reading for everyone at some point in their lives. Emotional Intelligence (EQ) is something we should all be aware of and it consists of Self-Awareness, Self-Management, Social Awareness, and Relationship Management. This book gives specific strategies to increase our awareness in these areas. If we are conscious of how our emotions affect us and the people around us, we can use that to make better choices. I won this book in a Goodreads giveaway and I am so happy that I did. I really wanted this book because I have a son who is highly intelligent, but I also want him to learn about EQ. This book comes with a passcode to the Emotional Intelligence Appraisal test and I am going to let my son use it. This book is a valuable resource for anyone and I highly recommend it!

  24. 5 out of 5

    Craig Dube

    I really enjoyed this book and felt that it had a lot of good ideas (and common sense) to offer just about anyone. I actually listened to the audiobook and I thought the reader did a good job. My only complaint was in the middle of the book, when he took on different voices to express different people's comments. I always find it silly to hear a man's voice take on a fake-falsetto to try to sound like a woman. But beside that I left this book wanting to learn more. So much so, that I ordered the I really enjoyed this book and felt that it had a lot of good ideas (and common sense) to offer just about anyone. I actually listened to the audiobook and I thought the reader did a good job. My only complaint was in the middle of the book, when he took on different voices to express different people's comments. I always find it silly to hear a man's voice take on a fake-falsetto to try to sound like a woman. But beside that I left this book wanting to learn more. So much so, that I ordered the print version, so that i could have something I could easily reference. The audiobook came with access to the site that allows you to take a quick quiz to assess your EQ. I expect that this will be a book that I reread multiple times over the course of my career.

  25. 5 out of 5

    Raman Ramamurthy

    I was very impressed with this book. It's the first I've seen that actually shows you how to increase your emotional intelligence, rather than just explaining what emotional intelligence is. It's filled with strategies to increase each of the four emotional intelligence skills: self-awareness, self-management, social awareness, and relationship management. I found the strategies very helpful, particularly because the books gives access to an online test that (based upon your results) tells you w I was very impressed with this book. It's the first I've seen that actually shows you how to increase your emotional intelligence, rather than just explaining what emotional intelligence is. It's filled with strategies to increase each of the four emotional intelligence skills: self-awareness, self-management, social awareness, and relationship management. I found the strategies very helpful, particularly because the books gives access to an online test that (based upon your results) tells you which strategies will increase your EQ the most.

  26. 5 out of 5

    Amany Mohammed

    Amazing book .. amazing advises on how to improve your EQ skills which fall into 4 categories .. self awareness, self management, social awareness & relationship management ! I took the test and it was really accurate . The techniques are clear and can be followed ! I was bothered by how my emotions control me sometimes but i think practicing these techniques help a lot! I think EQ is really important key to success in work and life and the book support this idea by examples !

  27. 4 out of 5

    Garrett Cash

    I'm extremely impressed by this book, it has practical advice that can lead to big changes for the better if you work to apply them like Dale Carnegie's classic How To Win Friends and Influence People. My only complaint is that the test costs $40 dollars to take and I just don't have that kind of money. I'm definitely planning on revisiting this and working on it as soon as I have the funds for the test and for actually buying the book. I'm extremely impressed by this book, it has practical advice that can lead to big changes for the better if you work to apply them like Dale Carnegie's classic How To Win Friends and Influence People. My only complaint is that the test costs $40 dollars to take and I just don't have that kind of money. I'm definitely planning on revisiting this and working on it as soon as I have the funds for the test and for actually buying the book.

  28. 5 out of 5

    Jerrod Carter

    Didn't enjoy this one at all. Way too light. The on-line exam was a joke. A good assessment instrument wouldn't have all the "correct" answers so obvious; it can in no way be giving a statistically valid evaluation. The chapters were mostly one page writeups on topics with little more insight than the person-off-the-street could have provided. If this topic interests you, try a different book. Didn't enjoy this one at all. Way too light. The on-line exam was a joke. A good assessment instrument wouldn't have all the "correct" answers so obvious; it can in no way be giving a statistically valid evaluation. The chapters were mostly one page writeups on topics with little more insight than the person-off-the-street could have provided. If this topic interests you, try a different book.

  29. 4 out of 5

    Bruce

    I really like what this book teaches. Intelligence is a poor indicator of success in life. Emotional Intelligence is a better indicator. As a parent, I really want to teach these principles to my children. As a manager, I really want to teach these principles to my team members who I coach. Everyone can benefit from these principles.

  30. 5 out of 5

    Emely Wilhide

    I thoroughly enjoyed reading Emotional Intelligence 2.0. The combination of new ideas and relatable stories allowed me to improve myself in areas that I previously was unaware needed work. In the end, I have to recommend this book purely because you can read it in one sitting yet get things out of it that you will remember a year later.

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